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Terms & Conditions

These are the terms and conditions that apply when you use our website (www.maperla.com.au), that is owned and operated by MISS SWANNA Pty Ltd, ABN 14 169 248 551. All rights reserved.
Your use of our website is regulated by these terms and conditions. By using and continuing to use our website you signify your consent and agreement to these terms and conditions.
As we may amend the terms and conditions from time to time, please ensure you review the terms and conditions regularly as you will be deemed to have accepted an amendment if you use the website after the amendment has been posted.
If you have any questions about any of our terms and conditions, please feel free to contact us, or alternatively visit our Frequently Asked Questions.

Price and additional costs
All prices are charged in Australian dollars and include 10% GST. The total amount for any goods ordered must be made as a single payment by credit card or PayPal. You will see the total amount of your order including all charges such as delivery during the checkout process when you submit the order.

Offers
All offers and promotions are subject to variation or withdrawal without notice. Offers and promotions cannot be applied to previously purchased items. Offers with a spend threshold always exclude delivery charges. On-line offers do not always run concurrently with in-store promotions Special online discounts/offers will therefore not necessarily be available in-store.
For free gifts promotion, when you place an order of $70.00 AUD in the special period, you can either pick up one free gift from our free gift range or receive a gift voucher instead.
Free gift range varies from time to time. Please click “hyperlink” to see details.

Please note:
The voucher does not have any cash value.
The vouchers are valid for a twelve month period of issue date.
The voucher could not be redeemed after expiry date. And lost or stolen vouchers are not replaceable.

Delivery
For free delivery promotion, you lodge an order of $60.00 AUD or more, you receive free STANDARD POSTAGE delivery. Free shipping will not apply when you have taken advantage of a special offer and the total dollar value of the purchase is lower than $60.00 after discount.
We only offer free delivery to Australian and New Zealand customers.
Please note: All Australian deliveries are registered and shipped via Australia Post. It’s important to us that you receive your purchases timely. – If you want your order to be prioritised, an Express Post option is available at a flat rate of $10.00 for Australian deliveries. (This is a registered Express Post Service and the rate will apply irrespective of purchase value or the number of items on the order.)

Privacy

Collection of Information

Unless you are a registered member of our website, we do not collect personal information whilst you are only browsing this site.

We do collect personal information under some circumstances, including but not limited to:

  • When you register on our website or participate in a promotion.
  • When you provide feedback and comments via form or questionnaire.
  • When you send us an email.

When you visit our website, we or third parties involved in the provision of the website (including but not limited to website hosting providers) may record information about your visit. This information is used anonymously for statistical purposes and is not used to identify an individual or an individual’s browsing activities. The information collected may contain:

  • Your IP address and/or domain name.
  • The pages and resources accessed or downloaded.
  • The type of browser being used and other information provided by the browser about your computer and operating system.
  • Details of the site visited immediately prior to visiting our site.

We will take all reasonable care to keep the details secure. Staff members associated with website maintenance have access to our website’s back end system which is password protected. We cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide, unless that access was made possible by our negligence.

Please note our privacy policy may vary from time to time due to upgrade to the system.